Welcome to Yao Travels. Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website and use our services. By accessing or using our website, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide our services effectively:
- Personal Information: When you book a tour, contact us, or create an account, we may collect personal details such as your name, email address, phone number, billing information, and travel preferences.
- Usage Information: We automatically collect information about your interactions with our website, including IP addresses, browser type, pages visited, time spent on the site, and device information.
- Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user behavior, remember preferences, and improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To process bookings, manage reservations, and provide travel services tailored to your needs.
- Communication: To communicate with you regarding your bookings, provide customer support, and send important updates.
- Personalization: To tailor our services, recommendations, and marketing to your interests and preferences.
- Analytics and Improvements: To understand user behavior and enhance our website’s functionality, security, and usability.
- Marketing: With your consent, we may send promotional materials about new tours, special offers, or updates on our services. You may unsubscribe from these communications at any time.
3. Sharing Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, marketing, and customer support.
- Partners and Affiliates: We may share information with our trusted partners and affiliates for business purposes and to enhance our service offerings.
- Legal Requirements: We may disclose your information to comply with applicable laws, respond to lawful requests, or protect our rights and the safety of our users.
4. Data Security
We are committed to protecting your data. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to your personal information and ask us to correct or update it if inaccurate.
- Deletion: You may request the deletion of your personal data, subject to certain legal limitations.
- Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.
- Cookies Management: Most browsers allow you to refuse cookies or alert you when cookies are sent. Disabling cookies may affect your experience on our website.
6. International Data Transfers
If you are outside the Netherlands and Germany, please note that your information may be transferred to and processed in countries with different data protection laws. We ensure that your information is protected by this Privacy Policy.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete it.
9. Changes to this Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will post any updates on this page and encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at https://yaotravels.com/contact/
